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This presentation shows you how you can maximize employee engagement, motivation, and retention by becoming more mindful.

… Mindful of the key moments of truth that either build—or destroy—employee engagement and motivation.

Many of the moments of truth between managers and employees that go wrong also go unnoticed by the manager.

Because all but the most outspoken employees are reluctant to confront their boss about thoughtless (or disrespectful) behavior, their boss continues to do things that damage morale and engagement, without realizing what they’re doing wrong.

Given that only 26% of employees report being highly engaged, according to Gallup’s research, it’s obviously important to know how to handle these moments of truth in ways that increase—rather than decrease—employee engagement and morale.

In this program, presented at an international conference, David Lee explores how you can do that. This presentation is both for excellent managers who want to refine their skills and for managers who need to understand the impact they have on others.

Topics Covered:

1. Why we become mindless in the workplace and the price we, our employees, and our employer pays for this.
2. The principle world class brand managers understand, and that you need to understand, too, if you want to maximize employee engagement and motivation… and dramatically reduce employee negativity.
3. What you need to never, ever forget about how your power affects your employees.
4. Why it’s not good enough just to do good things for your people (it has something to do with how the brain is hard-wired).
5. Key Manager/Employee moments of truth that can build—or destroy—employee engagement.
6. What happens when employees don’t feel safe enough to speak honestly about what’s bothering them (it isn’t pretty).
7. How to increase the odds that employees will speak honestly and openly about what’s bothering them.
8. Companies where employees feel this way about management have 300% greater profitability. Learn what it is.
9. What to do if you are a new manager, to set the stage for honest, open, mature dialogue between you and your new team.
10. What does it mean to be “honorable” with your power?
11. How to manage this all important moment of truth: You asked for employee input and you think the idea you jut got would never work, or is just plain ridiculous. How do you respond honestly, yet also so the person doesn’t feel dismissed or patronized? Getting this right is critical as it’s one of the most important employee engagement affecting moments of truth there are.

US $19		To order by mail or fax, download order form

This presentation, recorded in 2001 at a fundraiser for a crisis center after the events of September 11th, explores how to develop greater resilience. Resilience is our ability to handle life’s challenges without becoming stressed, as well as our ability to bounce back from difficulties.

With increased resilience, you’re able to deal with the daily demands and pressures of today’s complex world with greater serenity. Because of your increased capacity to deal with challenges without becoming stressed, greater resilience also means more energy and vitality. Energy and vitality you can bring to both your work and personal life.

Resilience also plays a major role in your ability to respond to major life events. With heightened resiliency, you’re able to face major life changes, challenges, and uncertainties with serenity, optimism, and vitality.

Perhaps the most important reason to develop resilience, though, is how it affects your life’s trajectory.

When we trust our ability to handle “whatever life brings”, we’re willing to take risks and make life choices based on “that still small voice” inside, rather than avoid being true to ourselves out of fear. Thus, resilience helps us live a life that is uniquely ours to live, rather than living a “settled for” life and going to our graves with “our song unsung.”

2 CD Set - US $25		To order by mail or fax, download order form

Rather than settle for “stress management”, learn how to stop stress in its tracks. The better you are at stopping stress in the first place, the happier and healthier you will be. Also, people who know how to handle the demands and pressures of today’s work world without getting stressed, are more effective and happy at work.

This program, based on David Lee’s 25 years in the stress management and resilience field, will provide you with practical strategies for dealing with stress, presented to you in a fun, light hearted way.

This presentation is far different from traditional “stress management” programs focusing on relaxation techniques.  It synthesizes current research and cutting edge techniques with time tested principles, the result being an approach designed for today’s modern world. In this program, you will learn how to: 

• Maintain peak performance despite the demands, pressures, and difficult people each work day brings.
• Deal with difficult situations and people without losing your cool.
• Create a “life ecosystem” that nourishes and revitalizes you.
• Experience greater energy, passion, and vitality.
• Recognize – and eliminate – ways you create stress in your life.
• Respond to change and uncertainty with greater flexibility, adaptability, and optimism.

This presentation was recorded in 2005 and is a nice compliment to the “Whatever Life Brings” CD which was recorded in 2001. While there is some overlap in material, each contains information that the other doesn’t.

After attending this program, this is what Naomi Judd had to say:

US $19		To order by mail or fax, download order form

"Thank you for doing such an outstanding job keynoting our conference. As you could tell by the response, participants loved both the content and the delivery of your presentation.”

Dr. Ian Gawler, Director, The Gawler Foundation, Victoria, Australia

“Having seen a lot of speakers, I can’t tell you just how impressed I was by David. I even waited in line to talk with him... I learned a great deal and laughed my butt off in the process… When we have someone who is so genuine and so well prepared, we owe it to each other to spread the word…. I take it very seriously when I recommend someone else’s work and… he’s great!”

Naomi Judd

“I've now worked with over 150 presenters since you last were a part of MEBSR's Spring Conference, and still you stand out as the best person we've ever had come and present on how we best work with one another, increase productivity and thrive.”

Sanna McKim, Executive Director, Maine Businesses for Social Responsibility, Maine

“I was inspired by David's presentation. As onboarding new ladies and gentlemen at the Ritz- Carlton, Hotel Company LLC is one of the cornerstones of our success, I cannot agree more with his statement that, ‘Everything you do in onboarding matters’."

Diana Oreck, Vice President Global Learning &leadership Center, Ritz Carlton, Maryland

"It was a sheer delight to sit back and listen, learn and laugh as David weaved his extensive knowledge of the material with his abundant practical wisdom generously sprinkled with personal reflections, stories and his own wholesome humor. David brings a rare blend of practical knowledge and genuine humanity to his presentations. One cannot help but leave his sessions smarter, and a better human being, as he has a way of touching one's heart as well as one's head."

Bill Gaertner, MD, Wisconsin

"David, I wanted to thank you for being part our show in Las Vegas. The feedback I have received about your sessions was fantastic!!!!!! Three cheers to you."

Julie McNeney, COO, International Council on Active Aging, Vancouver, BC

"Your presentation on resiliency is extraordinary. I left with a specific action plan for improving the quality of my daily life. Your kindness, your knowledge, and your energy combined for a helpful and inspirational workshop."

Brenda Foster, Director of Communications, Healthwise, Idaho

“Without you realizing, David woos you into learning by appealing to what you naturally know to be true by your own experience.  He's incredibly down to earth and balances stories, humor, statistics and research to engage his audience in a time defying way.  His programs will benefit anyone looking to gain awareness, passion and spirit in the workplace (and beyond).  "I was so riveted and inspired that when David said he was wrapping up his program, I was dumbfounded by how much time had passed.  I was convinced my watch was mistakenly an hour ahead. Thank you, David, for following your passion & curiosity from which we greatly benefit.”

Krista Irmischer, Human Resources Manager, Jøtul North America, Maine

“What makes David unique is his ability to take analytical information, creatively apply it to real life workplace situations, and then deliver it in a really fun way.”

Fran Liataud, DialogueWorks, Maine

“David's unique blend of humor and professionalism provides an engaging forum to absorb the content of his presentation. David does not hesitate to encourage participation and captures the audiences attention consistently throughout the seminar. I left the seminar feeling that this experience was well worth the time and money.”

Dennis Hebert, Jr., President, Merrimack Valley Chapter of the NH Credit Union League, New Hampshire

“David’s presentation style is unparalleled!  The substantive and timely content of his subject materials is immediately adaptable to the workplace making his seminars an invaluable aid to an employer seeking to be an “Employer of Choice.”

Lynn M. Lombard, VP, MMG Insurance Company, Maine

“I can honestly say that your sessions were highlights for me at the conference.  Since then I have perused your website and read many of the articles posted on there. Again, thank you and kudos to you for the great presentation!”

Rob Huppée, Amica Mature Lifestyles Inc., Vancouver, British Columbia

“There is a definite positive correlation being shown in our staff satisfaction surveys between those managers who are taking the leadership role seriously (in part through implementing David Lee's strategies and suggestions) and the increasing workplace morale in their areas of influence.”

Jasmine Potter, Royal Hobart Hospital, Hobart, Tasmania

“I learned more in this seminar than in four others I took from (a well known national seminar company).”

Jennifer Sgroi, Stonyfield Farm Yogurt, New Hampshire

“I want to say a big thank you for the wonderful job you did in your presentations during our Quality Leadership Conference. You are a talented individual; thank you for sharing your gifts with Fairview.”

Tom Hanson, Fairview Healthcare System, Minnesota

 "David, not only did I find your presentation very clear on concepts and theories, but more importantly, your program includes practical suggestions and multiple workshop handouts that participants can take back to their workplaces to implement those concepts and theories in a practical way".

Don Steig, HRH of Northern New England, Maine

“David, I can't thank you enough for the breath of fresh air that you provided us all last week. I only wish that every one of our supervisors could have attended.  Your teaching style was just right for the audience, with a perfect blend of humor and effective hands-on tips that everyone could put to immediate use.  Thanks also for your other email with follow-up tips.

Sara E. Butturini, Human Resources Manager, Millipore Corporation, Massachusetts

“David is dynamic and entertaining… and effective at making a strong connection with his audience. He uses personal examples which allows him to make even the most sophisticated concepts understandable.”

Gail Pickard, Director, Midlyn Communications, Vancouver, BC

"Whenever I attend a seminar, if I leave with 2 or 3 solid items to implement back at our office, I feel the day has been worthwhile.  I left David Lee's half-day course with more than 20 solid, common-sense, no-cost items that I am eager to implement.  And the best part is that it is clear that implementing them will have a measurable impact for our firm!  This half- day course was an excellent use of time."

Eric S. Wood, President, EnviroSense, Inc., New Hampshire

“David has an uncanny ability to not only capture the attention of his audience, but also maintain a consistent level of interest in his students… Although I recognized and easily understood most of the concepts that David presented in his class, his perspective (which I value immensely due to his knowledge and intellect) and innovative style of teaching sparked my curiosity and interest, and more importantly, triggered my brain to ask more questions, deeper questions… David also has that rare ability to teach effectively to individuals that are at different levels of comprehension and understanding, and exhibit different styles of learning. … Lastly, I would like to add a very important detail regarding David’s style of teaching and his personality.  His wit and great sense of humor were very appreciated in the class by all.  He has what I like to call ‘intelligent’ humor which is a gift.”

Aditi N. Thakur, Accenture, Colorado

“Your seminar Constructive Conversations was fabulous!  I got so much out of it.”

Jayne Allison, GPC Biotech, Waltham, Massachusetts

“Just a note to say how wonderfully useful, entertaining, and inspirational your two morning sessions were with us. I think everyone is actually applying much of what you taught us…”

Jud Hale, Sr., Editor-in-Chief, Yankee Magazine, New Hampshire

“David Lee is as funny as he is resourceful. His genius is in tying personal stories into resiliency training, all the while transforming potentially painful subject matter into light- hearted wonderment through laughter.  One cannot help but know, at a subconscious level, that he's using humor to talk about the unspeakable - and the gift becomes a discovery of what is true, what is right, and what is attainable for us all."

Sara Wagner, Navajo Area Indian Health Service, Arizona

“David Lee has provided the employees of the City of Manchester with a breath of fresh air in his training programs.  Employees always rave about the relevance of the training to their real life work situations.  David also has the unique ability to allow participants to bring up other subject matters while at the same time, he works their concerns into the program that he is presenting.”.

Ginny Lamberton, HR Director, City of Manchester, New Hampshire

"Thank you for your seminar How To Keep Your Staff Inspired, Energized, And Passionate About Their Work!  This was powerful information and advice...delivered in a gentle, fun and caring way! Great job”

Connie Roy-Czyzowski, VP of Human Resources, Northeast Delta Dental, New Hampshire

 "David Lee is a gifted, highly informative, and engaging speaker... Besides being consistently one of our top speakers, David is very easy to work with."

Dr. Ruth Buczynski, President, The National Institute for the Clinical Application of Behavioral Medicine, Connecticut

" David Lee knows what makes employees tick! His presentation was filled with practical ideas in giving employees a true sense of meaning and belonging in the workplace. If you want a highly motivated workforce, put David's ideas into place."

Del Gilbert, Chief Learning Officer, St. Joseph Hospital, New Hampshire

“In an era of technology-driven presentations, your ability to rely on simpler methods of story- telling and metaphors to create imagery and emphasis the key points of your message was refreshing!  Our employees loved your humor and the ease with which you engaged a very diverse group of people and met their needs.   We look forward to having you back on our campus!”

Sara Wilson, Director, Training & Organizational Development, Southern New Hampshire University, New Hampshire

“I enjoyed your Courageous Conversations workshop so much that I came back again for your Resiliency workshop! You are an enthusiastic, caring and knowledgeable teacher. I especially liked the way you really listened to the participants and were happy to answer all of our questions. I felt like you were talking directly to me.”

Glenda Christiaens, Assistant Professor, Brigham Young University College of Nursing, Provo, Utah